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About Us

About Us

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Welcome to FairyPlace™, your global online destination for bespoke surface design. We are a dynamic team of designers, marketers, and IT specialists hailing from diverse corners of the world. United by our passion for creativity, we specialize in crafting unique patterns and prints for fabrics, leather, and wallpapers tailored specifically to your vision.

Our mission is straightforward: to deliver exceptional design services that are both accessible and effortless for our clients, wherever they are. Operating solely online, FairyPlace™ is committed to providing a seamless experience that combines the convenience of the digital age with the personalization of bespoke design.

We pride ourselves on offering our services free of charge, allowing you to visualize and perfect your concept until it reflects your exact desires. With our efficient collaboration process, we ensure every design is fully vetted by you before presenting a link to our print-on-demand partner. Choose what you need, order at your convenience, and witness your ideas come to life.

FairyPlace™ partners with industry leaders like Spoonflower and Contrado, ensuring your designs are printed using the highest quality techniques and materials. From our creative process to our international partnerships, we are dedicated to excellence.

Join us and let your imagination run wild with FairyPlace™, where creativity meets convenience, and custom design fits flawlessly into your life.

Contact Us

Contact Us

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Welcome to FairyPlace™, your global online destination for bespoke surface design. We are a dynamic team of designers, marketers, and IT specialists hailing from diverse corners of the world. United by our passion for creativity, we specialize in crafting unique patterns and prints for fabrics, leather, and wallpapers tailored specifically to your vision.

Our mission is straightforward: to deliver exceptional design services that are both accessible and effortless for our clients, wherever they are. Operating solely online, FairyPlace™ is committed to providing a seamless experience that combines the convenience of the digital age with the personalization of bespoke design.

We pride ourselves on offering our services free of charge, allowing you to visualize and perfect your concept until it reflects your exact desires. With our efficient collaboration process, we ensure every design is fully vetted by you before presenting a link to our print-on-demand partner. Choose what you need, order at your convenience, and witness your ideas come to life.

FairyPlace™ partners with industry leaders like Spoonflower and Contrado, ensuring your designs are printed using the highest quality techniques and materials. From our creative process to our international partnerships, we are dedicated to excellence.

Join us and let your imagination run wild with FairyPlace™, where creativity meets convenience, and custom design fits flawlessly into your life.

Terms of Service

Terms of Service

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Welcome to FairyPlace™, your destination for personalized design solutions for prints on fabric, leather, and wallpaper. By accessing or using our services, you agree to comply with and be bound by the following terms:

1. Service Overview: FairyPlace™ is an international online platform dedicated to crafting unique designs for our clients worldwide. We collaborate with selected print-on-demand partners to ensure high-quality production and delivery.

2. Design Process: Our creative team works closely with each client to develop bespoke designs. Feedback is encouraged throughout the process until the final design is fully approved by the client.

3. Cost Structure: FairyPlace™ does not charge clients for our design services. Payment is made directly to our print-on-demand partners for the materials chosen from their respective platforms.

4. Partnerships: We have established collaborations with Spoonflower, Inc. and Contrado Imaging Ltd, ensuring a diverse range of materials and products for your projects.

5. Order Fulfillment: Clients will receive a direct link to their selected design on our partner's website. Orders are placed and managed independently by the client on the partner's site.

6. Account Registration: To access certain features, users may be required to register and create an account on our website. You are responsible for keeping your account information secure.

7. Intellectual Property: All designs created by FairyPlace™ are the intellectual property of our team. Clients are granted a license to use the designs solely for the intended purpose as agreed upon.

8. Privacy: We are committed to safeguarding your privacy. Please refer to our Privacy Policy for detailed information on how your data is handled.

9. Modifications: FairyPlace™ reserves the right to modify these terms at any time. Continued use of our services after changes are posted constitutes acceptance of the revised terms.

10. Contact: For questions regarding these terms or any other inquiries, please reach out to us through the contact page on our website.

Thank you for choosing FairyPlace™. We look forward to helping you bring your creative visions to life.

FAQ

Frequently Asked Questions

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Welcome to the FairyPlace™ FAQ section! We understand you might have questions, and we're here to help. Below are answers to some of the most common queries from our clients. If you have additional questions, feel free to reach out!

1. What is FairyPlace™?
  - FairyPlace™ is an international online service specializing in creating custom designs for textiles, leather, and wallpapers. We partner with print-on-demand services to bring your ideas to life.

2. How does FairyPlace™ work?
  - Simply describe your design needs to us. Our designers create proposals, and once you approve, you can purchase the items through our print-on-demand partners.

3. Is there a cost for using FairyPlace™?
  - Our design services are free for clients. You only pay for the fabric, leather, or wallpaper when you decide to purchase through our partners.

4. Who prints and ships my order?
  - Our partners, Spoonflower and Contrado, handle printing and shipping. They have facilities in the USA, Germany, and the UK.

5. What kind of materials can I print on?
  - We offer printing on a wide variety of materials, including 24 types of fabric and 6 types of wallpaper with Spoonflower, and 124 fabrics, 7 leathers, and 5 wallpapers with Contrado.

6. Can I provide links or references for design inspiration?
  - Absolutely! Providing links to your website or design inspiration helps our designers tailor the design to your needs.

7. How long does the design process take?
  - Design timelines vary but we strive to create initial sketches quickly. The complete process depends on revisions and your feedback.

8. What if I want to change something in the design?
  - We work collaboratively with you, refining designs until you are completely satisfied before finalizing.

9. How do I place an order after design approval?
  - Once you approve the design, you'll receive a link to purchase your items directly from our partner's website.

10. Can I reorder the design later?
  - Yes, the purchase link remains active for future orders until you decide to deactivate it.

11. Do I need to set up a payment method with FairyPlace™?
  - No, payment is made directly to our partner's website at the time of purchase.

12. What kind of businesses can benefit from FairyPlace™?
  - Our services cater to the hospitality industry, interior designers, fashion brands, restaurant owners, and more.

13. Can I see examples of your work before deciding?
  - Certainly! Visit our website to explore sample collections and our portfolio of past projects.

14. How do I get started with a project?
  - Begin by submitting a design request through our website. Describe your vision, and we'll guide you through the next steps.

15. How does FairyPlace™ maintain quality?
  - We collaborate with top industry professionals and print partners to ensure high-quality custom designs and materials.

We hope this section covers your questions! For more personalized assistance, feel free to contact us directly.

Return & Exchanges

Return & Exchanges

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At FairyPlace™, we prioritize your satisfaction and strive to offer a seamless design experience tailored to your needs. Please note, however, that FairyPlace™ operates as a design service, providing exclusive and personalized prints available through our partnered print-on-demand platforms.

Since all purchases are made directly through these partners, returns and exchanges are subject to the terms and conditions of the respective partners:

- Spoonflower, Inc.: For returns or exchanges, please review Spoonflower’s policy on their website or contact their customer service directly.
- Contrado Imaging Ltd: For any issues with your order from Contrado, kindly refer to their return policy or reach out to their support team.

We recommend reviewing our partners' return policies prior to placing an order to ensure a satisfying experience. Should you have any questions related to the design aspect of your order, feel free to contact us via our website or engage with us on social media. Your creativity is our passion, and we're here to facilitate it every step of the way!

Privacy Policy
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Privacy Policy for FairyPlace™ Dialogue Assistant

Last Updated: 17.09.2025

Privacy Policy for FairyPlace™ Dialogue Assistant

FairyPlace™ (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how our FairyPlace™ Dialogue Assistant (Custom GPT) collects, uses, and shares information when you interact with it.

1. Information We Collect

When you use the FairyPlace™ Dialogue Assistant, we may collect and process:

  • Conversation Data: The text you provide during chats.

  • Metadata: Limited system data such as your language, approximate location (country), and conversation start time (in GMT+2).

  • Generated Reports: Summaries of conversations and full dialogue transcripts, which may be delivered to the FairyPlace™ team via email for follow-up and quality purposes.

We do not request or require sensitive personal information (such as government IDs, financial details, or passwords). Please avoid sharing such data.

2. How We Use Information

The information collected is used only for:

  • Responding to your requests and providing design consultation.

  • Preparing dialogue summaries and PDF reports for internal processing by the FairyPlace™ design team.

  • Improving our services and maintaining quality of communication.

We do not sell, rent, or trade your information.

3. Data Sharing

  • Internal Team Access: Only authorized members of FairyPlace™ may access dialogue reports to provide you with better service.

  • Third-Party Services: We may use trusted service providers (such as OpenAI for language processing, Gmail API for sending email reports, and Vercel for secure hosting). These providers are contractually bound to protect your data.

  • Legal Requirements: We may disclose information if required to comply with law, regulation, or legal process.

4. Data Retention

  • Dialogue data may be stored temporarily for generating summaries and PDF reports.

  • Email reports sent to FairyPlace™ (fairyplace.tm@gmail.com) are retained for record-keeping.

  • We do not maintain permanent archives of chat logs beyond what is necessary for communication and client support.

5. Your Choices

  • You may choose not to provide certain information, but this may limit the functionality of the Dialogue Assistant.

  • You may request deletion of your dialogue data by contacting us at fairyplace.tm@gmail.com.

6. Security

We take appropriate technical and organizational measures to protect your information against unauthorized access, loss, misuse, or disclosure. However, no method of transmission over the internet is 100% secure.

7. Children’s Privacy

The FairyPlace™ Dialogue Assistant is not directed to or intended for use by individuals under the age of 16. We do not knowingly collect information from children.

8. International Use

As FairyPlace™ serves international clients, information may be processed in jurisdictions outside your country of residence. By using the Dialogue Assistant, you consent to such processing.

9. Updates to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available at [your website privacy link].

10. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

FairyPlace™

Email: fairyplace.tm@gmail.com

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